Shipping Information

Last updated: 26 July 2026

Clearvell offers tracked delivery to the destinations available at checkout. The delivery option, estimated timeframe and any charge applicable to your order are shown before payment.

Order processing

Orders are normally processed within 1–2 working days. Processing may take longer during weekends, public holidays, product launches and busy promotional periods.

Delivery estimates

Delivery times vary by destination, product and fulfilment location. The most relevant estimate is displayed at checkout. Delivery estimates begin after dispatch and are not guaranteed dates.

For many UK orders, delivery typically takes approximately 4–7 working days after dispatch. International delivery times vary by destination.

Tracking

When tracking is available, a dispatch confirmation email will include the tracking link or number. Tracking can take up to 48 hours to begin showing movement after dispatch.

You can also visit our Track Order page.

Address accuracy

Please check your delivery address before completing checkout. Contact us promptly if an amendment is needed. We cannot guarantee that an address can be changed after an order enters processing.

Split deliveries

Items in the same order may occasionally be sent separately. When this happens, you may receive more than one tracking notification and will not be charged additional delivery fees because of the split.

Delays

Courier disruption, severe weather, public holidays, customs processing and other circumstances outside our reasonable control can affect delivery. Contact us if your order has passed the latest estimate shown in your tracking information.

Damaged, missing or incomplete orders

Email support@clearvell.com with your order number and details of the issue. For damage, include clear photographs of the product and packaging. Please report delivery issues as soon as reasonably possible.

Taxes and import charges

Any taxes, duties or import charges collected at checkout will be displayed before payment. Where charges are not collected at checkout, the destination authority or carrier may apply them. Requirements vary by location.